Grail Client Club ~ Loyalty Rewards Program

Terms and Conditions: 

  • Rewards are earned as follows: 1 punch per $25 spent on merchandise in a single transaction. Punches are awarded following completion of the transaction, based on the pre-tax total. A reward credit can be used during during the same visit but not on the same transaction used to earn that credit.

 

  • Gift card purchases do not earn card punches; however, the recipient of the gift card will earn punches when they redeem their card towards a merchandise purchase.

 

  • Loyalty rewards earned are cumulative and do stack with any other discounts or credits.

 

  • Rewards can be used one at a time or combined. 

 

  • Reward credits can be redeemed for any merchandise on-hand or applied towards a special order.

 

  • Punches will be retained and honored on any returns for exchange or store credit. However, in the event that a cash/credit refund is issued, punches will be voided.

 

  • For security, rewards must be redeemed by the client named on the punch card.

 

  • We cannot replace a lost card with punches already awarded, but we will gladly combine cards if the lost card is eventually located.